SMS Terms and Conditions | Pane Pal Window & Gutter Cleaning

1. Introduction

These SMS Terms and Conditions govern your participation in the SMS (text message) communications provided by Pane Pal ("we," "us," or "our"). By providing your mobile number and opting in, you agree to these terms.

2. Program Description

Pane Pal uses SMS messaging to communicate important information regarding your service appointments, including scheduling confirmations, arrival times, weather-related updates, invoice notifications, and occasional service promotions.

3. Consent and Opt-In

By providing your phone number through our website forms, phone calls, or direct communication, you expressly consent to receive informational and promotional SMS messages from Pane Pal. Consent is not a condition of purchasing any goods or services.

4. Message Frequency

Message frequency varies based on your requested services and appointment schedule. You will typically receive messages when booking a service, shortly before a scheduled appointment, and upon job completion.

5. Cost

Pane Pal does not charge for this SMS service; however, standard message and data rates may apply from your mobile carrier. Please contact your mobile provider regarding any details about your text messaging or data plan.

6. How to Opt-Out

You can cancel the SMS service at any time. Simply reply "STOP" to any text message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or reply "START", and we will start sending SMS messages to you again.

7. How to Get Help

If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly by calling 224-458-2496 or emailing info@panepal.us.

8. Carrier Disclaimer

Carriers (such as AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages.

9. Privacy and Data Sharing

We respect your privacy. Your mobile phone number and SMS messaging history will not be shared with, sold to, or rented to third parties for their own marketing purposes. Information sharing is strictly limited to trusted service providers necessary to operate the SMS program. Please refer to our full Privacy Policy for more information on how we handle your data.

10. Contact Information

For any questions regarding these SMS Terms and Conditions, please contact us:

Phone: 224-458-2496
Email: info@panepal.us